FOR IMMEDIATE RELEASE
Clearwater, Florida (July 30, 2014)-Supply chain solution provider Datex is celebrating its 36th year of successful operation in 2014. With offices in Clearwater Florida and Montreal Canada, Datex is poised to continue its growth strategy. Serving a wide range of businesses from start-ups, small to enterprise level operations, Datex takes a collaborative approach in dealing with its clients. Datex owners take a “hands on” approach to working with their clients and take pride in the level of personalized service they provide. Datex supply chain software is currently in use in North America, Europe, the Middle East and Latin America.
A true solution based company, Datex started as a repair services depot for supply chain hardware. Datex now develops award winning supply chain software, sells and services supply chain hardware and provides an array of professional and managed services including EDI and mobile device management. In offering an end-to-end solution for supply chain clients, Datex ensures streamlined implementations. “When clients purchase solutions from a single vendor, it enables more stringent controls, better communication and typically a faster implementation” explained Michael Armanious, Vice President of Sales and Marketing. “All parties working on the project are used to working within the same type of framework and communicate well with each other. This saves time and energy and reduces frustration. Many times we see implementation projects lag because there are multiple vendors involved-each with their own priorities and ways of working rather than collaborating with the entire project team towards a common goal.”
Although most supply chain software developers cultivate an approach that makes their clients increasingly more dependent upon the software vendor, Datex does the opposite. Datex supply chain software is workflow based, making it possible for software clients to use trained professionals to make changes to business processes without having to have a software developer make changes to static hard coding. Datex will train a client’s IT resources to configure workflows and create customized reports. By doing so, clients can save professional fees and make changes whenever needed. All Datex supply chain software is developed “from the ground up” using in house software development resources, never using third party developers or via the acquisition of other software companies.
Datex reports a client retention rate that exceeds 96%. “We believe that clients appreciate not being treated as an account number and value our personalized service and collaborative approach” said Armanious. “We understand that we are an extension of our client’s business and work hard to earn their trust every day. By learning about each client’s operation and working together, we can ensure long term relationships, client competitiveness and better results.”
About Datex
In successful operation since 1978, Datex has helped supply chain companies operate more efficiently and productively using state-of-the-art Microsoft technology. Known for developing highly flexible workflow based warehouse management software, Datex Footprint® WMS is in use by 3PLs, warehousing and distribution operations, non-profit organizations and manufacturers across the world. Specialists in third party logistics operations and regulated inventory, Datex solutions are highly effective in providing labor and time savings and increased inventory visibility and tracking. Datex solutions are available in web based or on premise editions. For more information on Datex software, hardware and managed services, please visit the Datex website www.datexcorp.com/.
For more information, please contact Laura Olson, Director of Sales and Marketing at 727.400.3641 or via email at lolson@datexcorp.com.