People-First Productivity: How CSW Uses Real-Time Labor Visibility to Build Stronger 3PL Teams

Date: Wednesday, Aug. 26, 2026 | Time: 1-1:45pm ET

Connect Datex Footprint® WMS and Takt Labor Management Software to improve coaching and build a culture of continuous improvement with trusted standards.

Warehouse leaders don’t have a data problem. They have a visibility problem.

Improving 3PL productivity isn’t about asking employees to work faster, it’s about setting fair, accurate performance standards and giving frontline leaders timely visibility into how their teams are actually performing, so that data becomes a coaching tool instead of just a scorecard.
 
For 3PLs, this breaks down when warehouse and labor data live in separate systems. Without real-time visibility, it’s harder to see what’s really happening on the floor. Staffing decisions become reactive. Productivity gaps surface too late. Supervisors spend more time firefighting than coaching. It gets even harder when the same team is running multiple clients’ contracts in a single shift, each with its own standards and billing model, which makes it that much easier for a productivity gap to hide until it’s already cost you.
 
Join CSW, Datex, and Takt for a practical, demo-led look at building a more productive, people-first warehouse operation. See how connected data helps 3PLs spot issues while work is still happening, coach more effectively, and replace after-the-fact reporting with real-time operational insight. CSW will share how its leaders are approaching performance management, using hourly insights to identify coaching opportunities, raise the performance floor, and create greater consistency across the workforce.
 
We’ll cover:
  • Real-time labor visibility and productivity insights
  • Labor planning driven by live warehouse activity
  • Coaching opportunities identified in real time
  • Separating workforce challenges from process bottlenecks
  • Lessons learned from CSW’s Datex Footprint® WMS and Takt implementation
Better coaching. Stronger leadership. More consistent teams.

Meet the Panel

  • Hill Hamrick

    Co-CEO, Central Storage & Warehouse LLC (CSW)

    Hill Hamrick is the co-CEO of CSW, a leading U.S. cold-storage provider operating over 1 million square feet of temperate-controlled storage, including specialized ultracold storage. He oversees operations, technology, and key customer accounts. Hill previously served as human intelligence officer in the U.S. Marine Corps and is a graduate of Harvard Business School.

  • Glynn LoPresti

    Co-Founder & CEO, Takt

    Glynn LoPresti is the Co-Founder and CEO of Takt, a warehouse intelligence platform centered around helping warehouse leaders turn data into clear, actionable decisions that improve productivity, service levels, and associate engagement. He brings a practical, operator-first perspective to solving labor challenges at scale. With a career spanning startup incubation, technology leadership, and corporate strategy, Glynn combines deep experience building businesses with his passion for applying cutting-edge technologies to solve complex challenges.

  • Bryan Batchelder

    VP of Product

    Bryan Batchelder is Vice President of Product at Datex, leading product strategy, roadmap, analyst relations, and technology partnerships for its WMS platform. A Datex veteran since 2009, he brings deep technical expertise and leads responsible AI adoption across the product and organization.

Frequently Asked Questions

Real-time labor visibility means seeing labor performance, utilization, and productivity as work happens, not days later in a report. For 3PLs, it connects warehouse management software with labor data so supervisors can spot issues, adjust staffing, and coach while the shift is still running.

When warehouse management software and labor data work together, 3PLs can plan daily and weekly staffing around actual warehouse activity instead of guesswork. Leaders match labor to real volume, separate labor issues from process bottlenecks, and control labor costs without cutting service levels.

The most effective warehouse leaders use data to coach, not just measure performance. Real-time labor visibility helps supervisors identify coaching opportunities as work happens, set fair performance expectations, and give employees timely feedback. The result is stronger teams, more consistent performance, and a culture of continuous improvement.